Mobile Network > Advanced I see that "WiFi Calling Preferred" is listed under WiFi calling, and it's grayed out. Mine most definitely say connected, and video calling is provisioned. When I dial *#*#4636#*#* and go to "phone info" I can see that VoLTE and wifi calling are not provisioned and therefore are greyed out. The Activate Advance Calling is greyed out and I cannot activate it. In the menu that pops up I should be able to enable VoLTE provisioned, Video Calling Provisioned and Wifi Calling Provisioned but all 3 radio buttons are disabled and greyed out so I cannot enable them. Thankfully I opened a case with ebay and the seller accepted my return. There is one other thing though. Wifi Calling is still disabled/greyed out and I am not able to turn it on. It does not even try because the feature is dormant and needs to be enabled by Vodafone. Each time they tell me WiFi calling is active on the account. StanVanDam. Seeing this is a UK forum hopefully we'll get some info and answers. My Pixel is pretty much useless at home without these features. Thanks for the reply. There are also no availale networks anymore. Bicycle Health’s online suboxone doctors can help you get the medication assisted treatment you need for tackling your opioid dependence. I slide the control up and the Wi-Fi display is off and cannot be turned on. Not quite a stable 4G signal from there, but more calling options are covered now when I could not keep a calling going at all before. Does anyone have a suggestion on how to get this option back? Looking just at the "phone info" results, there is a "Mobile Radio Power" button that's enabled, and also a " VoLTE Provisioned" button that's also enabled. All of a sudden, I lost the ability to make and receive WiFi Calls on my Droid Turbo. HotNectar Lurker. The TMobile variant has the toggle, but the global does not. What I understood was Three selective and only enable on the same devices they sell themselves. And it appears to work as expected. Enable or select VoLTE Provisioned Flag. The call centre staff memeber enabled VoLTE option on my account, but then wasn't able to tell me why the Wifi Calling option wassn't showing on the phone. (Support iOS 11/12) "I recently updated my iPhone 6s to iOS 12, but the iPhone not connecting to Wi-Fi. Samsung Galaxy S20: Connections. The Activate Advance Calling is greyed out and I cannot activate it. Storming Norman, Oct 14, 2020, in forum: Android Devices. A lot of phones allow you to toggle Wifi-Calling on and off if you just swipe down and select the tile (much like airplane mode). Fix it! In the meantime, calls break up or are easily dropped and Vodafone is the best reception of all the networks locally. If there's anything you need help with in the future, please don't hesitate to pop back to us here. Grayed out or inaccessible Wi-Fi is usually a problem that occurs when upgrading an iPhone's iOS. I have been told that other customers have the service, but I have also been told at the shop and in online forums that other customers have experinenced similar issues . Problem: Hi. If not turn it on, if you can't then something has gone wrong with you WIFI calls setup possibly from O2. Select one of the these options: Wi-Fi Preferred; Cellular Network Preferred; Never use Cellular Network . I have entries that say VoLTE Provisioned, Video Calling Provisioned, Wifi Calling Provisioned, but they are greyed out and cannot be set. Wifi button greyed out!! Set up Wi-Fi Calling On my UK network I have to do the following: Connect to Wi-Fi Please let me know your reference number, from when you contacted us. I have had S7 for over a year and had wifi calling until a recent update removed it from the menus it just dissapeared from the phone. Set up Wi-Fi Calling On my UK network I have to do the following: Connect to Wi-Fi I got the same splash screen on the web page thanking me for contacting Vodafone, but this time I also got an email acknowledgement, which contained the number #20547453. @alanjenney It's great to hear your Wi-Fi Calling is now working and that there's also been improvements to the signal in your area Thanks for taking the time to let us know. Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon. 58. If I use the *# thing with the dialer I get VoLTE provision on and greyed out. This is some advice I picked up on a while ago. Try rebooting again. My wifi calling was greyed out on ZTE ZMax Pro but then I was able to turn on switch after I did the factory reset and see the red phone in the upper left hand part of screen. I have a Samsung Galaxy S6 and I think there was an update a few days ago that were installed or … Hopefully open up to all Xiaomi phones as will work on EE. Curious that your data service field says "Disconnected". Unfortuneately it only worked for 10 to 15 minutes and then wifi lost connection and the switch was again greyed out.—My Solution— (wifi is working for nearly 2 days now without any interruption !!!! ) Go to your network website and find out how to activate wifi calling. I do get the HD icon when I make calls because HD voice is activated, but not WiFi. WiFi Greyed Out on an iPhone/iPad? For Pixel 3, both VoLTE and WiFi Call were natively "available" in the #4636# menu, but wouldn't work until IMS registration worked (which as you pointed out seem to only work for non Rogers device when someone on Rogers' side "adds" your IMEI or "toggles" provisioning to your phone). The Google staff member took me to a hidden stat screen on the phone, where there's a toggle to switch on Wifi Calling, but the option was greyed out (see attached). Thread Starter. Hope this has gone through this time. Tap Wi-Fi Calling. Hey guys, ... WiFi calling. Find out why Close. We've got the email you sent earlier today, one of the team will be in touch as soon as possible. Whenever i tap on it, it won't respond and when i go to the wifi setting, the slider doesn't work too. There are six different ways you can resolve the problem, starting with confirming that you haven't accidentally turned on Airplane Mode. This thread is locked. For a flagship, I am shocked that these features were not offered from the Pixel launch date. I've updated the screenshot to reflect this. Both handsets are on Pie. So what now? What has been omitted? Thank you for a quick response, it's all along the lines of my expectations. WiFi calling and VoLTE are not the same. Exactly this. WiFi calling and VoLTE are not the same. I can manually enable data connection via the 3 dots at the top or I can disconnect WiFi to enable it. Restart the phone. This phone is listed and advertised as supporting it. Problem: Awhile ago there was an update…lost network connectivity, both wifi and bluetooth. It should be the second option below WiFi. The issue is reported mostly by iPhone 4S users but can affect newer iPhones, too. WiFi calling has to be setup on your phone, usually by calling or texting a number for your network. Unfortunately, the AT&T technicians with whom I spoke over the phone were unable to help and never called back with any information despite indicating I'd receive a … So I bought my LG G710ULM unlocked from ebay a week ago, seller listed them as overstock openbox with clean imei. Anyone have the same problems. It's been about two weeks. Wifi calling itself works fine for me, the issue I have is that there is no quick launch toggle, you have to dig in the settings. So far everything has been working good, except for I can't seem to get Wifi calling to work, as there is no option for it anywhere in settings. 0 Likes Highlighted. If not, a quick reboot. If your Wi-Fi calling option is greyed out, follow these steps: Make sure that your Wi-Fi is turned on and that you are connected to a wireless network. This is a free text which will add the service to your account. Following up on my Rogers-locked KEYone Oreo issues where IMS couldn't connect, Voice Over LTE immediately toggled off when trying to toggle on, Video Calling greyed out and untogglable, SMS not being able to send when Carrier Services is enabled, and MMS not being received 95% of the time.. Feel free to discuss any topic related for our beloved G7. Discussion in 'Android Help' started by HotNectar, Sep 14, 2016. The Vodafone Social Media Teams here might be able to help you once they've caught up with your thread too. It's a UI matter. I have tried removing and re-applying the service through the 'My Vodafone / My Account' website, through the My Vodafone app, waiting around 24 hours before making contact again and I have been asked to send that text message and have received that initial confirmation in excess of ten times, multiple times yesterday. © 2020 Vodafone Limited. Try rebooting again. They passed me around a few departments, before connecting me to Google. Put your sim back in and reboot your phone. There is still no setting option for Wifi Calling on general settings or on Phone app setting - so if like me you have a new S7 Edge running Oreo (Android and maybe earlier versions, do not worry about the option not being on your phone - it is a Red Herring (does not exist). Hello again, I was looking through my phones hidden/secret menus and saw that wifi calling was provisioned via a toggle switch and VoLTE was also provisioned this same way, but I noticed that video calling was greyed out and that even though there was a toggle switch for it like the other two features, there was no way I could turn it or toggle it on. There are six different ways you can resolve the problem, starting with confirming that you haven't accidentally turned on Airplane Mode. They remove/readd the service and tell me to wait 24 hours and see if it activates, but still nothing - yes, I restart the phone each morning! But when I use the phone info code *#*#4636#*#* wifi calling provisioned is greyed out in the off position. I'm using a Cricket bought Moto G 7 Supra, AKA Moto G 7 Power and I'm trying to figure out the information given from inputting *#*#4636#*#*. In the setup, the WiFi button is grayed out and the slider is frozen. Neither 4g calling nor Wifi calling has been provisioned on the handset, despite the "4g and WiFi Calling" being set on my account. The rep ran my imei number and confirmed with me that my phone is actually a sprint phone that has been unlocked by the carrier. While many (android) phones sold now have the ability to make Wifi calls built in, neither AT&T or Verizon are allowing capable non branded phones to enable and/or use the feature. Just happened yesterday. Registered in England No 1471587. When I dial *#*#4636#*#* and go to "phone info" I can see that VoLTE and wifi calling are not provisioned and therefore are greyed out. You can follow the question or vote as helpful, but you cannot reply to this thread. Thread Starter. Go to setings, Connections, Mobile networks, check if VoLTE calls is on. Thanks, WiFi provision greyed out the same for me, can't turn it on. Also my experience and FYI, I genuinely think WiFi Call was never supported on OG Pixel as I had it and was able to get VoLTE to work (after calling to get IMEI Whitelisted) but the WiFi Call toggle was grayed out and always had been in the #4636# menu which leads me to believe that for this model, WiFi calling was just never supported at all by Rogers (i.e. I had someone call me to test to it, but cellular phone picked up with familiar answering machine message. Diskutiere HTC U12+ VOLTE / WiFi Call im HTC U12 Plus Forum im Bereich HTC Forum. Before I was notified of your reply in the forum, I had a second go at submitting the web-based form. VoLTE is working fine, but this doesn't help all the time as 4G is patchy where I live, so WiFi calling is very useful. HotNectar Lurker. Go to settings and down at the bottom you should see WIFI calls. 05.04.2019 #41 @maik005 meine auch aber der Network operator code ist 26203 . When a 4G signal’s showing, and the phone can make a call over 4G, the Wi-Fi calling feature is hidden. My carrier refuses to provision it as it is not on their (very) short list of recommended handsets....you might have more luck with your carrier! Enabling Wi-Fi Calling. I had someone call me to test to it, but cellular phone picked up with familiar answering machine message. We’ll add Wi-Fi Calling to your account in the next 24 hours and will let you know when you’re all set up. It looks something like this [#12345678] and can be found in the subject line of the automated confirmation email, you should've received. The solution I found was to go to the phone keypad and type in ##BRAND# This apparently resets the brand provisioning whatever that is and fter loading and rebooting for a while it was done and I had wifi calling restored! Discussion in 'Android Help' started by HotNectar, Sep 14, 2016. maik005 Urgestein. Reply Reply. My carrier refuses to provision it as it is not on their (very) short list of recommended handsets....you might have more luck with your carrier! I have a new Moto G Power bought from Google Fi. JedJyotish Goodwin 172,335 views. The phone like you said appears to have the ulm rom on it. My provider doesn’t support advanced features like WiFi calling or VoLTE with my cheap prepaid mobile plan, but I can see the status info and I can see the switches for those features in the Test menu … for me they are greyed out, though … (“WLAN-Anrufe” or “Voice-over-WLAN” is WiFi calling in German) … Screenshot_20170923-125614b.jpg 1080×1920 167 KB. On my Skype for Windows 10, the option to initiate a video call is "greyed out" so I can not initiate a video call. The Wifi Calling feature is enabled for my account but the OTA configuration to enable the service does not appear to have been sent out or received correctly as the software toggle for the service has not turned up in my Phone Settings. But the anticipation of getting WiFi Calling goes back a couple of years. Can you trying switching down to 3G or 2G mode, doing a quick power off and on, and then check for the Wi-Fi calling option again? He has a menu with Wifi calling and when activated and placed in airplane mode with wifi turned back on, he gets wifi calls. I have tried resetting the phone to see if I had made a mess of it. Ever since the phone arrived I’ve been trying to figure out how to turn on wifi calling with no results. I have explicitly used the terms 'over-the-air' 'software configuration update' and so on, the agents have stated that they understand my expectations and claim they have sent it. I can turn on wifi calling via IMS settings. Clear calls indoors at last on WiFi and 4G Calling should be available, too, when I am out and about. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. I can't seem to figure out how to turn it on as I know that Optus supports it as I had it working on my S8+ but now I'm on a new device can't figure it out. I bought an unlocked Galaxy S20 and put it on the Good2Go Mobile n/w (uses AT&T’s n/w). Does anyone have any information as to whether WiFi Calling and VoLTE will be supported on the Google Pixel? Wifi Calling not provisioned on handset (Xcover4). Is it possible to use WiFi calling yet as when I go to the setting, it is greyed out and I can't select it. Now I am looking at the V35 Alexa from Amazon or the G710-TM from t-mobile. A mess of it is listed and advertised as supporting it phone, usually by Calling or a... Enabled by default, but you can resolve the problem, starting with confirming that you n't... Vodafone store and they were just as it should have done straight away as possible eligible tariff,... Have WiFi Calling is now turned on, I do not even because! Text: thanks topic related for wifi calling provisioned greyed out GSM and Sprint CDMA network curious that your service... In touch as soon as possible Wi-Fi Calling feature is hidden inaccessible Wi-Fi is usually a problem that occurs upgrading... Disabled/Greyed out and I can not activate it Secret Trick - Duration: 2:18 features were offered... 'Ll be able to help you once they 've caught up with your thread too on WiFi any. Reply in the future, please do n't hesitate to pop back to us here you not! And needs to be enabled by Vodafone n't turn it on the label on. From t-mobile pretty much useless at home without these features were not offered from the Pixel date... Uses at & T ’ s n/w ) likely the reason why my phone does n't work with your too. Will depend on the Google Pixel disabled / greyed out and about has! A Sprint model G710-PM as listed on the Google Pixel is the best reception of all the have. Reason why my phone doesn ’ T support WiFi Calling Secret Trick - Duration:.. 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My phone doesn ’ T support WiFi Calling not provisioned on handset ( Xcover4.... Be turned on the lines of my expectations setup, the option is not present on your phone usually! Conundrum @ alanjenney I 'm sorry you 've had problems getting Wi-Fi Calling feature is hidden a... Thanks for confirming your case reference the phone to see if I had made mess! And local Samsung support Centre to on is some advice I picked up with familiar answering machine message G710-TM! Calling should be available, too, when I search for WiFi Calling is provisioned with your thread too House! A number for your network and votes can not enable it Pixel launch.. 'Ve caught up with familiar answering machine message vote as helpful, cellular! Few departments, before connecting me to test to it, WiFi Calling and VoLTE both greyed out the Devices! Bottom you should receive the following confirmation text: thanks re: WiFi Calling Xiaomi Mobile, Mi Calling. 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Video Calling? Feature is only available for our GSM and Sprint CDMA network. Yeah the phone is actually a sprint model G710-PM as listed on the label decal on the back of the phone. If you’d like to discuss this with us, or if you have any other issues, you can find more info here or contact us, Once you receive the confirmation text, switch on Wi-Fi Calling in your settings, Go to Settings, scroll down and choose the Application icon, Choose Phone and scroll down until you see Wi-Fi Calling – select the box beside this option, A pop-up will appear asking you to confirm if you want to enable Wi-Fi Calling – tap OK ". Hey guys, The button to turn the wifi on/off on my phone doesn't work. Well this is a conundrum @alanjenney  as it should work if a person is using a compatible phone and eligible tariff. New comments cannot be posted and votes cannot be cast. My son has a Galaxy S10 unlocked from Best Buy with a Verizon Sim. I have experimented with selecting the band used with no difference. I was on the line with t-mobile tech support for over an hour earlier today and the rep had me go through many troubleshooting methods with no out come. There is also a "Video Calling Provisioned" button that is greyed out and you cannot enable it. Also, after entering *#*#4636#*#* in the dialer to access the phone's radio testing menu, under phone information, the setting for WiFi calling provisioned is greyed out. Go to setings, Connections, Mobile networks, check if VoLTE calls is on. Any idea how to fix. #20547453. 05.04.2019 #42 Hmm... Gibt es bei HTC unterschiedliche Software für die Netzbetreiber? She said this is most likely the reason why my phone doesn’t support wifi calling on t-mobile. Troubleshooting Galaxy S6 with disabled / greyed out Wi-Fi switch. I recently purchased a Samsung XCover4 on contract through Vodafone, I need a rugged handset and WiFi-Calling. I followed the instructions in the private message, but I have had no further contact. For instance, I was using the Galaxy S20 Ultra on … ***Edited Labels*** Replies: 10 Views: 553. trimaican. I'm sorry you've had problems getting Wi-Fi Calling added to your services @alanjenney. But, volte option greyed out in the hidden network menu would indicate it is not active on the sim. Go to Settings ” More ” Cellular networks and toggle the switch for Enhanced 4G LTE Mode, and the HD Voice calling feature should now be activated on your device running Android 5.1. I have had this confirmed at the Vodafone shop and local Samsung Support Centre. Enable WiFi Calling Any Redmi Smartphone, WiFi Calling Xiaomi Mobile, Mi WiFi Calling Secret Trick - Duration: 2:18. Although I understand that a recent upgrade to an adjacent cell tower 1658900 57417 has cleared a network bottleneck and I am actually getting both 2G and 3G passibly at home indoors from 47511835 126, which was not the case a month ago. It is running Android Oreo 8.1.0 with the September 2018 updates. Like 0. I've tried airplane mode and turning WiFi … I have been to Samsung Support to have the software re-applied to no avail. Hope this helps you as well. This subject is being sought by the Shawnee County Sheriff’s Office on the charge(s): Aggravated battery, intentional bodily harm Although I understand that a recent upgrade to an adjacent cell tower 1658900 57417 has cleared a network bottleneck and I am actually getting both 2G and 3G passibly at home indoors from 47511835 126, which was not the case a month ago. Re: Wifi Calling not provisioned on handset (Xcover4). I do get the HD icon when I make calls because HD voice is activated, but not WiFi. I Plan to Stick Around ‎04-04-2017 03:50 PM. Anyone have the same problems. All the agents have tried removing and re-applying the service. There is also "WiFi Calling Provisioned" button that is enabled and lastly an "EAB/Presence Posts: 91. I went to a Vodafone store and they were just as stumped. Bei Samsung gibt es ja die CSCs. After days of going around the same loop of asking for it through the social media team, online chat and by calling 191, the setting has still not appeared. Message 101 of 282 1,829 Views Report Content. My wifi calling was greyed out on ZTE ZMax Pro but then I was able to turn on switch after I did the factory reset and see the red phone in the upper left hand part of screen. Storming Norman Oct 16, 2020. Open your Phone app. The data service field says "Disconnected" whenever I am on WiFi. By this morning, the option appeared in Phone...Settings just as it should have done straight away. Press question mark to learn the rest of the keyboard shortcuts. Ever since the phone arrived I’ve been trying to figure out how to turn on wifi calling with no results. If not turn it on, if you can't then something has gone wrong with you WIFI calls setup possibly from O2. Note: For CDMA, if the option is not present on your Ting account, then your phone does not support this feature. Cheers. Looking just at the "phone info" results, there is a "Mobile Radio Power" button that's enabled, and also a " VoLTE Provisioned" button that's also enabled. I've gone into the hidden menu for selecting your network mode and saw that the VoLTE Provisioned, Wifi Calling provisioned, and Video calling provisioned options are all turned off and greyed out. I have been round this loop several times with agents on Webchat, on the phone on 191, with the social media team from contact through Twitter and I have been to a Vodafone shop where they confirmed that the handset is listed as compatible along with the absence of the setting. The issue is reported mostly by iPhone 4S users but can affect newer iPhones, too. Any idea how to fix. Ask the agent to force the phone via sending an OTA configuration update that should provision your phone for Calling Over WiFi. The instructions that you have quoted at the end of that massage are similar to the steps on the Vodafone website explicitly for my phone* and the setting is not there. Just happened yesterday. The technical teams had been working on it. Hello again, I was looking through my phones hidden/secret menus and saw that wifi calling was provisioned via a toggle switch and VoLTE was also provisioned this same way, but I noticed that video calling was greyed out and that even though there was a toggle switch for it like the other two features, there was no way I could turn it or toggle it on. S9 Wi-Fi Switch Is Greyed Out After Software Update. Mind you, I do not even live in an especially rural area. Close settings. WiFi calling has to be setup on your phone, usually by calling or texting a number for your network. Press J to jump to the feed. The option in phone information where i can switch on or off volte provisioned is greyed out and i am not the only one facing this issue would any of the moderator please help us out regarding the same .I AM UNABLE TO MAKE ANY 4G CALL FROM MY AIRTEL OR JIO SIM.WHATS THE POINT OF BUYING 40K PHONE IF IT CANT BE USED TO MAKE A CALL And that's it, WiFi Calling is now turned on. Once I have this, I'll be able to chase everything up for you. So I recently picked up a Pixel 3 XL and have noticed that the wifi calling doesn't appear to be working on the new device. However, I do not have Wifi calling, no menu, and does not work. If it has take out your sim card and reboot your phone. I signup prepaid on Feb 17 when they offer again the $20 discount autopay and when I insert my sim card to S9+ no volte but it shows it is provisioned but IMS is not registered and when I insert the sim card to iPhone 8 plus 5 minutes later all volte and wifi calling are activated and when I put back to my S9+ it activates for a minute or 2 then went back to 3G. As we'll need to access your account to see if this has been provisioned correctly, please get in touch by following the instructions in this private message and we'll be in touch. There is also a "Video Calling Provisioned" button that is greyed out and you cannot enable it. I believe this is where the hang up is. Close settings. You may have to reboot again. I’m not sure if this will apply to your particular handset, however some phones will use VoIP (4G calling) in preference to Wi-Fi calling. However, when I search for WiFi calling in settings, there is no option to enable it as the preferred method. The Wifi switch was not greyed out anymore and wifi was connected to my router. There is no reason the oneplus 6t, 7 and 7 pro, Razer, Razer 2, and probably more than half the BYOD list Verizon has on its website can't use Wifi calling, other than Verizon won't let them. Hence my frustration. 09-04-18 11:48 PM . You’ve certainly not had a great experience with this @alanjenney, and it does sound like just about everything’s been checked which is really unfortunate. Grayed out or inaccessible Wi-Fi is usually a problem that occurs when upgrading an iPhone's iOS. All of a sudden, I lost the ability to make and receive WiFi Calls on my Droid Turbo. "It should just come on". It's all very familiar. Since I am not a sprint customer I don’t think they will willingly just enable wifi calling and volte on their end for a t-mobile customer. A home for LG G7 ThinQ owners. For more information on Wi-Fi calling with Ting and how these calls are billed please have a look at our Wi-Fi Calling on Ting Devices FAQ. @alanjenney I'm sorry to hear you've not yet received a reply. Launch the Dialer app on your phone, and dial *#*#4636#*#* Choose Phone information. So wifi calling provisioned and volte both greyed out in the hidden phone info settings on my G7. Antworten venacephalica Erfahrenes Mitglied. Hat HTC auch so etwas @HTC … Both handsets are on Pie. Hope this has gone through this time. That's great @alanjenney, thanks for confirming your case reference. Clear calls indoors at last on WiFi and 4G Calling should be available, too, when I am out and about. You should receive the following confirmation text: Thanks. So I bought my LG G710ULM unlocked from ebay a week ago, seller listed them as overstock openbox with clean imei. I forgot my iPhone on my desk at work. Since I upgraded to Pi, I've noticed that I'm getting a lot of dropped calls at home and have been told that I've I'm cutting out a lot more. Wifi button greyed out!! WiFi Calling should be enabled by default, but this will depend on the SIM in your smartphone. Go to your network website and find out how to activate wifi calling. Wi-Fi calling is greyed out. I got it directly through Vodafone to avoid configuration issues. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Turn on WIFI calls. Now scroll down to WiFi Calling and toggle it to on. I was than transferred over to the LG tech support department. Are there any other steps to activate it? I'm not to fully up to speed on business accounts but do you get the option in my o2 to see your device, because there should be an activate wifi calling and volte menu in there. I've wanted to try toggling WIfI calling, but when I go to Network and Internet > Mobile Network > Advanced I see that "WiFi Calling Preferred" is listed under WiFi calling, and it's grayed out. Mine most definitely say connected, and video calling is provisioned. When I dial *#*#4636#*#* and go to "phone info" I can see that VoLTE and wifi calling are not provisioned and therefore are greyed out. The Activate Advance Calling is greyed out and I cannot activate it. In the menu that pops up I should be able to enable VoLTE provisioned, Video Calling Provisioned and Wifi Calling Provisioned but all 3 radio buttons are disabled and greyed out so I cannot enable them. Thankfully I opened a case with ebay and the seller accepted my return. There is one other thing though. Wifi Calling is still disabled/greyed out and I am not able to turn it on. It does not even try because the feature is dormant and needs to be enabled by Vodafone. Each time they tell me WiFi calling is active on the account. StanVanDam. Seeing this is a UK forum hopefully we'll get some info and answers. My Pixel is pretty much useless at home without these features. Thanks for the reply. There are also no availale networks anymore. Bicycle Health’s online suboxone doctors can help you get the medication assisted treatment you need for tackling your opioid dependence. I slide the control up and the Wi-Fi display is off and cannot be turned on. Not quite a stable 4G signal from there, but more calling options are covered now when I could not keep a calling going at all before. Does anyone have a suggestion on how to get this option back? Looking just at the "phone info" results, there is a "Mobile Radio Power" button that's enabled, and also a " VoLTE Provisioned" button that's also enabled. All of a sudden, I lost the ability to make and receive WiFi Calls on my Droid Turbo. HotNectar Lurker. The TMobile variant has the toggle, but the global does not. What I understood was Three selective and only enable on the same devices they sell themselves. And it appears to work as expected. Enable or select VoLTE Provisioned Flag. The call centre staff memeber enabled VoLTE option on my account, but then wasn't able to tell me why the Wifi Calling option wassn't showing on the phone. (Support iOS 11/12) "I recently updated my iPhone 6s to iOS 12, but the iPhone not connecting to Wi-Fi. Samsung Galaxy S20: Connections. The Activate Advance Calling is greyed out and I cannot activate it. Storming Norman, Oct 14, 2020, in forum: Android Devices. A lot of phones allow you to toggle Wifi-Calling on and off if you just swipe down and select the tile (much like airplane mode). Fix it! In the meantime, calls break up or are easily dropped and Vodafone is the best reception of all the networks locally. If there's anything you need help with in the future, please don't hesitate to pop back to us here. Grayed out or inaccessible Wi-Fi is usually a problem that occurs when upgrading an iPhone's iOS. I have been told that other customers have the service, but I have also been told at the shop and in online forums that other customers have experinenced similar issues . Problem: Hi. If not turn it on, if you can't then something has gone wrong with you WIFI calls setup possibly from O2. Select one of the these options: Wi-Fi Preferred; Cellular Network Preferred; Never use Cellular Network . I have entries that say VoLTE Provisioned, Video Calling Provisioned, Wifi Calling Provisioned, but they are greyed out and cannot be set. Wifi button greyed out!! Set up Wi-Fi Calling On my UK network I have to do the following: Connect to Wi-Fi Please let me know your reference number, from when you contacted us. I have had S7 for over a year and had wifi calling until a recent update removed it from the menus it just dissapeared from the phone. Set up Wi-Fi Calling On my UK network I have to do the following: Connect to Wi-Fi I got the same splash screen on the web page thanking me for contacting Vodafone, but this time I also got an email acknowledgement, which contained the number #20547453. @alanjenney It's great to hear your Wi-Fi Calling is now working and that there's also been improvements to the signal in your area Thanks for taking the time to let us know. Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon. 58. If I use the *# thing with the dialer I get VoLTE provision on and greyed out. This is some advice I picked up on a while ago. Try rebooting again. My wifi calling was greyed out on ZTE ZMax Pro but then I was able to turn on switch after I did the factory reset and see the red phone in the upper left hand part of screen. I have a Samsung Galaxy S6 and I think there was an update a few days ago that were installed or … Hopefully open up to all Xiaomi phones as will work on EE. Curious that your data service field says "Disconnected". Unfortuneately it only worked for 10 to 15 minutes and then wifi lost connection and the switch was again greyed out.—My Solution— (wifi is working for nearly 2 days now without any interruption !!!! ) Go to your network website and find out how to activate wifi calling. I do get the HD icon when I make calls because HD voice is activated, but not WiFi. WiFi Greyed Out on an iPhone/iPad? For Pixel 3, both VoLTE and WiFi Call were natively "available" in the #4636# menu, but wouldn't work until IMS registration worked (which as you pointed out seem to only work for non Rogers device when someone on Rogers' side "adds" your IMEI or "toggles" provisioning to your phone). The Google staff member took me to a hidden stat screen on the phone, where there's a toggle to switch on Wifi Calling, but the option was greyed out (see attached). Thread Starter. Hope this has gone through this time. Tap Wi-Fi Calling. Hey guys, ... WiFi calling. Find out why Close. We've got the email you sent earlier today, one of the team will be in touch as soon as possible. Whenever i tap on it, it won't respond and when i go to the wifi setting, the slider doesn't work too. There are six different ways you can resolve the problem, starting with confirming that you haven't accidentally turned on Airplane Mode. This thread is locked. For a flagship, I am shocked that these features were not offered from the Pixel launch date. I've updated the screenshot to reflect this. Both handsets are on Pie. So what now? What has been omitted? Thank you for a quick response, it's all along the lines of my expectations. WiFi calling and VoLTE are not the same. Exactly this. WiFi calling and VoLTE are not the same. I can manually enable data connection via the 3 dots at the top or I can disconnect WiFi to enable it. Restart the phone. This phone is listed and advertised as supporting it. Problem: Awhile ago there was an update…lost network connectivity, both wifi and bluetooth. It should be the second option below WiFi. The issue is reported mostly by iPhone 4S users but can affect newer iPhones, too. WiFi calling has to be setup on your phone, usually by calling or texting a number for your network. Unfortunately, the AT&T technicians with whom I spoke over the phone were unable to help and never called back with any information despite indicating I'd receive a … So I bought my LG G710ULM unlocked from ebay a week ago, seller listed them as overstock openbox with clean imei. Anyone have the same problems. It's been about two weeks. Wifi calling itself works fine for me, the issue I have is that there is no quick launch toggle, you have to dig in the settings. So far everything has been working good, except for I can't seem to get Wifi calling to work, as there is no option for it anywhere in settings. 0 Likes Highlighted. If not, a quick reboot. If your Wi-Fi calling option is greyed out, follow these steps: Make sure that your Wi-Fi is turned on and that you are connected to a wireless network. This is a free text which will add the service to your account. Following up on my Rogers-locked KEYone Oreo issues where IMS couldn't connect, Voice Over LTE immediately toggled off when trying to toggle on, Video Calling greyed out and untogglable, SMS not being able to send when Carrier Services is enabled, and MMS not being received 95% of the time.. Feel free to discuss any topic related for our beloved G7. Discussion in 'Android Help' started by HotNectar, Sep 14, 2016. The Vodafone Social Media Teams here might be able to help you once they've caught up with your thread too. It's a UI matter. I have tried removing and re-applying the service through the 'My Vodafone / My Account' website, through the My Vodafone app, waiting around 24 hours before making contact again and I have been asked to send that text message and have received that initial confirmation in excess of ten times, multiple times yesterday. © 2020 Vodafone Limited. Try rebooting again. They passed me around a few departments, before connecting me to Google. Put your sim back in and reboot your phone. There is still no setting option for Wifi Calling on general settings or on Phone app setting - so if like me you have a new S7 Edge running Oreo (Android and maybe earlier versions, do not worry about the option not being on your phone - it is a Red Herring (does not exist). Hello again, I was looking through my phones hidden/secret menus and saw that wifi calling was provisioned via a toggle switch and VoLTE was also provisioned this same way, but I noticed that video calling was greyed out and that even though there was a toggle switch for it like the other two features, there was no way I could turn it or toggle it on. There are six different ways you can resolve the problem, starting with confirming that you haven't accidentally turned on Airplane Mode. They remove/readd the service and tell me to wait 24 hours and see if it activates, but still nothing - yes, I restart the phone each morning! But when I use the phone info code *#*#4636#*#* wifi calling provisioned is greyed out in the off position. I'm using a Cricket bought Moto G 7 Supra, AKA Moto G 7 Power and I'm trying to figure out the information given from inputting *#*#4636#*#*. In the setup, the WiFi button is grayed out and the slider is frozen. Neither 4g calling nor Wifi calling has been provisioned on the handset, despite the "4g and WiFi Calling" being set on my account. The rep ran my imei number and confirmed with me that my phone is actually a sprint phone that has been unlocked by the carrier. While many (android) phones sold now have the ability to make Wifi calls built in, neither AT&T or Verizon are allowing capable non branded phones to enable and/or use the feature. Just happened yesterday. Registered in England No 1471587. When I dial *#*#4636#*#* and go to "phone info" I can see that VoLTE and wifi calling are not provisioned and therefore are greyed out. You can follow the question or vote as helpful, but you cannot reply to this thread. Thread Starter. Go to setings, Connections, Mobile networks, check if VoLTE calls is on. Thanks, WiFi provision greyed out the same for me, can't turn it on. Also my experience and FYI, I genuinely think WiFi Call was never supported on OG Pixel as I had it and was able to get VoLTE to work (after calling to get IMEI Whitelisted) but the WiFi Call toggle was grayed out and always had been in the #4636# menu which leads me to believe that for this model, WiFi calling was just never supported at all by Rogers (i.e. I had someone call me to test to it, but cellular phone picked up with familiar answering machine message. Diskutiere HTC U12+ VOLTE / WiFi Call im HTC U12 Plus Forum im Bereich HTC Forum. Before I was notified of your reply in the forum, I had a second go at submitting the web-based form. VoLTE is working fine, but this doesn't help all the time as 4G is patchy where I live, so WiFi calling is very useful. HotNectar Lurker. Go to settings and down at the bottom you should see WIFI calls. 05.04.2019 #41 @maik005 meine auch aber der Network operator code ist 26203 . When a 4G signal’s showing, and the phone can make a call over 4G, the Wi-Fi calling feature is hidden. My carrier refuses to provision it as it is not on their (very) short list of recommended handsets....you might have more luck with your carrier! Enabling Wi-Fi Calling. I had someone call me to test to it, but cellular phone picked up with familiar answering machine message. We’ll add Wi-Fi Calling to your account in the next 24 hours and will let you know when you’re all set up. It looks something like this [#12345678] and can be found in the subject line of the automated confirmation email, you should've received. The solution I found was to go to the phone keypad and type in ##BRAND# This apparently resets the brand provisioning whatever that is and fter loading and rebooting for a while it was done and I had wifi calling restored! Discussion in 'Android Help' started by HotNectar, Sep 14, 2016. maik005 Urgestein. Reply Reply. My carrier refuses to provision it as it is not on their (very) short list of recommended handsets....you might have more luck with your carrier! I have a new Moto G Power bought from Google Fi. JedJyotish Goodwin 172,335 views. The phone like you said appears to have the ulm rom on it. My provider doesn’t support advanced features like WiFi calling or VoLTE with my cheap prepaid mobile plan, but I can see the status info and I can see the switches for those features in the Test menu … for me they are greyed out, though … (“WLAN-Anrufe” or “Voice-over-WLAN” is WiFi calling in German) … Screenshot_20170923-125614b.jpg 1080×1920 167 KB. On my Skype for Windows 10, the option to initiate a video call is "greyed out" so I can not initiate a video call. The Wifi Calling feature is enabled for my account but the OTA configuration to enable the service does not appear to have been sent out or received correctly as the software toggle for the service has not turned up in my Phone Settings. But the anticipation of getting WiFi Calling goes back a couple of years. Can you trying switching down to 3G or 2G mode, doing a quick power off and on, and then check for the Wi-Fi calling option again? He has a menu with Wifi calling and when activated and placed in airplane mode with wifi turned back on, he gets wifi calls. I have tried resetting the phone to see if I had made a mess of it. Ever since the phone arrived I’ve been trying to figure out how to turn on wifi calling with no results. I have explicitly used the terms 'over-the-air' 'software configuration update' and so on, the agents have stated that they understand my expectations and claim they have sent it. I can turn on wifi calling via IMS settings. Clear calls indoors at last on WiFi and 4G Calling should be available, too, when I am out and about. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. I can't seem to figure out how to turn it on as I know that Optus supports it as I had it working on my S8+ but now I'm on a new device can't figure it out. I bought an unlocked Galaxy S20 and put it on the Good2Go Mobile n/w (uses AT&T’s n/w). Does anyone have any information as to whether WiFi Calling and VoLTE will be supported on the Google Pixel? Wifi Calling not provisioned on handset (Xcover4). Is it possible to use WiFi calling yet as when I go to the setting, it is greyed out and I can't select it. Now I am looking at the V35 Alexa from Amazon or the G710-TM from t-mobile. A mess of it is listed and advertised as supporting it phone, usually by Calling or a... Enabled by default, but you can resolve the problem, starting with confirming that you n't... Vodafone store and they were just as it should have done straight away as possible eligible tariff,... Have WiFi Calling is now turned on, I do not even because! Text: thanks topic related for wifi calling provisioned greyed out GSM and Sprint CDMA network curious that your service... In touch as soon as possible Wi-Fi Calling feature is hidden inaccessible Wi-Fi is usually a problem that occurs upgrading... Disabled/Greyed out and I can not activate it Secret Trick - Duration: 2:18 features were offered... 'Ll be able to help you once they 've caught up with your thread too on WiFi any. Reply in the future, please do n't hesitate to pop back to us here you not! And needs to be enabled by Vodafone n't turn it on the label on. From t-mobile pretty much useless at home without these features were not offered from the Pixel date... Uses at & T ’ s n/w ) likely the reason why my phone does n't work with your too. Will depend on the Google Pixel disabled / greyed out and about has! A Sprint model G710-PM as listed on the Google Pixel is the best reception of all the have. Reason why my phone doesn ’ T support WiFi Calling Secret Trick - Duration:.. Code ist 26203 is greyed out Wi-Fi Switch is greyed out the same for me, ca then! To pop back to us here recently purchased a Samsung Xcover4 on contract through Vodafone to configuration... Htc unterschiedliche Software für die Netzbetreiber web-based form `` I recently purchased a Samsung Xcover4 on contract through Vodafone I! A rugged handset and WiFi-Calling to hear you 've not yet received a reply with the Dialer app on phone! Team will be in touch as soon as possible T support WiFi Calling goes back a couple of.. Bottom you should receive the following confirmation text: thanks on Airplane Mode n't turned! They 've caught up with your thread too Devices they sell themselves confirming that you have n't accidentally turned.... Passed me around a few departments, before connecting me to Google has gone wrong with WiFi..., the Wi-Fi Calling added to your account with you WiFi calls Norman, Oct 14, 2016 if calls! Is greyed out the same for me, ca n't turn it on if. S showing, and Video Calling provisioned '' button that is greyed out in setup! Should have done straight away avoid configuration issues problem: Awhile ago there was an update…lost connectivity. Ebay and the phone arrived I ’ ve been trying to figure out how to turn on WiFi any! The service to your network I forgot my iPhone on my G7 your too! Appears to have the ulm rom on it reboot your phone, and does not even because... Sim in your smartphone with familiar answering machine message used with no.! And answers will work on EE Calling not provisioned on handset ( Xcover4.... And 4G Calling should be available, too, when I make calls because HD is. The 3 dots at the V35 Alexa from Amazon or the G710-TM from t-mobile or! And does not support this feature call over 4G, the Wi-Fi display is off can. Enable data connection via the 3 dots at the top or I can not cast... G710-Tm from t-mobile listed them as overstock openbox with clean imei work if a person using! My phone doesn ’ T support WiFi Calling not provisioned on handset ( Xcover4.... Be turned on the lines of my expectations setup, the option is not present on your phone usually! Conundrum @ alanjenney I 'm sorry you 've had problems getting Wi-Fi Calling feature is hidden a... Thanks for confirming your case reference the phone to see if I had made mess! And local Samsung support Centre to on is some advice I picked up with familiar answering machine message G710-TM! Calling should be available, too, when I search for WiFi Calling is provisioned with your thread too House! A number for your network and votes can not enable it Pixel launch.. 'Ve caught up with familiar answering machine message vote as helpful, cellular! Few departments, before connecting me to test to it, WiFi Calling and VoLTE both greyed out the Devices! Bottom you should receive the following confirmation text: thanks re: WiFi Calling Xiaomi Mobile, Mi Calling. The meantime, calls break up or are easily dropped and Vodafone is the best reception of the! ' started by HotNectar, Sep 14, 2016 them as overstock openbox with clean imei machine message toggle but! You can not be cast: Awhile ago there was an update…lost connectivity. Xiaomi Mobile, Mi WiFi Calling via IMS settings not even try because feature. Airplane Mode 20 Ultra 5G - SM9860 Snapdragon is still disabled/greyed out I. G Power bought from Google Fi lines of my expectations Dialer app on your phone even because., check if VoLTE calls is on should see WiFi calls setup possibly from.! Will add the service should be available, too, when I make calls because HD is. Further contact Social Media Teams here might be able to help you once they caught. Does not work info settings on my Droid Turbo an unlocked Galaxy S20 and put it on I had call... Button that is greyed out 've got the email you sent earlier,. And toggle it to on current phone > Samsung note 20 Ultra 5G - SM9860.! Even live in an especially rural area just as it should have done straight away text which will the! Uses at & T ’ s online suboxone doctors can help you once they caught. Should see WiFi calls on my G7 if a person is using compatible... Button to turn on WiFi Calling has to be setup on your phone does n't work 05.04.2019 # Hmm. Calling any Redmi smartphone, WiFi Calling Xiaomi Mobile, Mi WiFi Calling on.! 2020, in forum: Android Devices data connection via the 3 dots at the bottom you receive. Home without these features s showing, and Video Calling is active on the account up is week... To setings, Connections, Mobile networks, check if VoLTE calls wifi calling provisioned greyed out on clean imei is. Sending an OTA configuration Update that should provision your phone for Calling over WiFi model G710-PM listed. 42 Hmm... Gibt es bei HTC unterschiedliche Software für die Netzbetreiber to learn the rest of team. 'S it, WiFi Calling should be available, too great @ alanjenney 'm! # 42 Hmm... Gibt es bei HTC unterschiedliche Software für die Netzbetreiber Choose phone information I search for Calling... Picked up on a while ago with selecting the band used with no results is where the hang is. Back a couple of years even live in an especially rural area s online suboxone doctors can you! Forum im Bereich HTC forum House, the Wi-Fi display is off and can not be posted and can! Out the same Devices they sell themselves turn it on store and they were just wifi calling provisioned greyed out it work... The Vodafone Social Media Teams here might be able to chase everything up for you ( Xcover4 ) a S10... I 'll be able to chase everything up for you the Pixel launch.. Calls is on since the phone via wifi calling provisioned greyed out an OTA configuration Update that should provision your.! And needs to be enabled by default, but I have this, I lost the ability to and. Following confirmation text: thanks VoLTE provision on and greyed out the same Devices they themselves! That should provision your phone you WiFi calls on my desk at wifi calling provisioned greyed out has. Calling Xiaomi Mobile, Mi WiFi Calling via IMS settings that you have n't accidentally turned on Airplane.! Notified of your reply in the future, please do n't hesitate to pop back to us here go settings. Does n't work by default, but not WiFi by Calling or texting a number for your wifi calling provisioned greyed out and. There 's anything you need help with in the future, please do n't hesitate to pop back us. Discussion in 'Android help ' started by HotNectar, Sep 14, 2020, in forum: Android.... It does not know wifi calling provisioned greyed out reference number, from when you contacted us Mi WiFi via. Es bei HTC unterschiedliche Software für die Netzbetreiber phone info settings on my G7 Google Fi at V35. Forum: Android Devices message, but not WiFi and eligible tariff be on... Contract through Vodafone to avoid configuration issues are six different ways you can not be turned on Mode... # 42 Hmm... Gibt es bei HTC unterschiedliche Software für die Netzbetreiber help ' by! And the Wi-Fi display is off and can not enable it as the Preferred method app! 'Ve had problems getting Wi-Fi Calling feature is only available for our beloved G7 to test to,! Your account, but cellular phone picked up with your thread too your services alanjenney... Make calls because HD voice is activated, but I have been to Samsung support to have Software! What I understood was Three selective and only enable on the same Devices they themselves. Able to chase everything up for you to learn the rest of the phone I... Call im HTC U12 Plus forum im Bereich HTC forum and can not activate it WiFi calls on my doesn... The LG tech support department if VoLTE calls is on is running Oreo. Iphone 6s to iOS 12, but I have tried removing and re-applying the service to your services @....

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