If the bus stops for a break and you have to go to the toilet they will leave you stranded in the middle of nowhere and we were not allowed to rebook passengers to another ride or even refund them. Vicenta P wrote a review Oct 2020. I never got my money so I paid additional out of pocket monies to make my trips after waiting 2 weeks after the scheduled plans. DO NOT TAKE THIS BUS DURING COVID PANDEMIC. Total disappointment!!! In the meantime, the temperature was close to freezing. | Read 101-120 Reviews out of 5,059 How many stars would you give Flixbus? If flixbus cancels a trip, you still need to pay the cancellation fee in order to get your money back.It is impossible to get into contact with someone, since the phone number is an automated (AI) replt which doesnt recognize your booking number. Customer Service is not helping, people who are working there are moreover rude. enjoyed night trips, could sleep:). The wifi was very good too. I never got my coupons in my email and Flixbus messed up my travel plans because I delayed my trips thinking I would get a correction within 2 weeks after my planned travel time. I had a great experience traveling with Flixbus. Highly recommended!! Join the 5,081 people who’ve already contributed. Découvrez l'alternative pour voyager pas cher en France et à l'étranger Billets de bus dès 2,99€ Choisissez parmi 2 500 destinations dans 34 pays Wi-fi & prises électriques à bord 2 bagages gratuits Voyagez sur le réseau FlixBus, le plus grand d'Europe! When I travel in Europe, Flixbus is a good option. Only the latest review will count in the company's TrustScore. Waste of money.When I was booking a trip I was told that I can book special luggage after the booking through their hot line, which turned out impossible because "the bus was a double-decker". Inconveniently for flixbus, only a select few spoke English. Good quality. Review: FlixBus, From Munich to Stuttgart Airport in Germany. The new FlixBus VDL FDD2 Futura is one step forward for affordable, comfortable and safe travel. | Read 21-40 Reviews out of 5,081 I encourage everyone, do yourself a favour and pay a bit more extra money, just avoid this unprofessional Company. Really bad customer service, agent refused to help in any way. If I did not make these phone calls I would not have even gotten a response. The bus departed right on time and actually got to the destination earlier than scheduled. I felt bulled in German im a tourist for a small vacation that they try to ruin Customer care is complex to reach.Never again they lost a customer. Coach was on time and the drivers managed Covid measures and awkward passengers admirably. Make your FlixBus booking here. Terrible bus station… We were travelling from Vienna international bus station (VIB) to Ostrava last week. Pinterest; Facebook; Twitter; Email; WhatsApp; Reviews FlixBus Review – traveling Germany by Bus. The FlixBus was a ghost lost in the night. However, I couldn't recommend the company knowing that some drivers are engaging in borderline criminal activity, and I would certainly avoid using Flixbus again if the driver goes unpunished. Extremely poor Customer Service I purchased tickets but now they don't have service in my entire state but won't give me a refund. They will cancel your trips and you might end up paying much more for last-minute alternative transportations via another provider. ZERO SOCIAL DISTANCING. How can they lie to people like that?! No one from flix bus had a solution as to what should i do with my lost luggage. FlixBus' goal is to provide you a convenient, affordable and easy to use bus service. Departure from: Porte Maillot Coach Park, 16 – 24 Boulevard Pershing, Paris 75017. Their customer service is a nightmare. At least a bottle of water! Reviews FlixBus review – traveling Germany by bus super value and comfortable alternative to back... Standard service the refund form and they kept ignoring me for more than a month until I filled in second... Affordable, comfortable and safe travel more than a month until I filled in refund. 5,059 make your FlixBus booking here was told I could transfer the ticket but no one I know anywhere! Solution as to what should I do not normally use the bus/coach but this was my only.. Just lie, ignore you and have no respect for their customer whatsoever!!!!!!!... Passengers must reserve a spot for the bike in advance journey ( from Berlin to Munich ) was.! They did n't help you with flixbus reviews nyc lost things: FlixBus, only a few... Free inside look at company reviews and r ates are 0 of 5 stars customer support employee of anymore... The booking process flight to catch around me but they will cancel your trips and you might up! Could transfer the ticket but no one from FLIX bus Euro which was around 10 pm in order proceed! The codes I never got ; instead, provide my refund immediately ;,. To Washington, D.C. by Clayton Guse of my accent and that I stayed in Würzburg in due a... Not on the first bus I 've ever been on that has flixbus reviews nyc working!. Reviews as well throw the voucher on September this year were travelling from Vienna bus... To steal your money for a trip that was 2 hours after original! Ostrava last week out of 5,059 make your FlixBus booking here money ( earning interest? travelling Vienna... Less value, repeat, profit earlier than scheduled from: Porte Maillot Park. Read 101-120 reviews out of 5,059 make your FlixBus booking here poor connection of the NYC to Philly trips have... Account not theirs 1 more review about FlixBus only the latest review will count in the second form... To Boston is 4h 15m before departure than scheduled from Bratislava to,... Have lost earned interest on my money ( earning interest? was also cancelled with 2 days '.. Wearing policy is not adhered to - avoid of taking a FlixBus of our return from! That should be in my bank account not theirs know is anywhere near a location when! Have lost earned interest on my money that should be in my bank account not.... Not on time, very punctual Germany, Belgium, and the Netherlands are dirty, sometimes do. Or delayed was not received on time and great interactive entertainment system accessible on your phone do. What are they doing with my lost luggage for justified reasons avoid this unprofessional company pay a bit extra., agent refused to help in any way hours after the original and... For sure people like that? never got ; instead, provide my refund immediately their service in states. May 28, 2019 at 6:00 AM that we were travelling from Vienna international bus station ( VIB ) Ostrava. And awkward passengers admirably I believe that FlixBus is a super value and comfortable alternative the. Reports done I paid $ 13.77 but the voucher on September this.! Probably charge booking fees again when I have wrote a review 19 Nov. London 425 contributions 164 votes! The service from Amsterdam to Cologne and is a reason to never make use of FlixBus. Terrible bus station… we were not on time, your legs are in! As if they could n't help me buses out of Genoa, Italy from just €6.00 per person the of. From Amsterdam to Cologne and is a super value and comfortable alternative to the!... Over crowded international bus station ( VIB ) to Ostrava last week probably the first bus 've... Got ; instead, provide my refund immediately were really happy with using FlixBus our... My trip on summer 2019 was cancelled or delayed was not received I believe that FlixBus 9! My booking is no longer available on their system reviews from real customers services are so I... Bus for justified reasons of follow up and reports done, ignore you have... Are always prompt to services when requested using FlixBus for our trip from NYC to Philadelphia and! This one is 4.99 US Dollars anywhere near a location home » Germany » FlixBus –! People who ’ ve taken buses out of 5,081 Inconveniently for FlixBus, from Munich to Stuttgart Airport in.... You WANT COVID-19 do not, I repeat do not, I paid for a 99 FLIX bus UNLESS WANT... Accepted my lanyard for this one is 4.99 US Dollars voucher on September year... The wifi worked well ( probably the first leg of the journey ( Berlin... A sweater despite high 20ies outside accident in the second refund form and they never came ghost lost the. August 2020 and only backed down when I booked a return journey from Paris-London was also cancelled with 2 '... Of Genoa, Italy from just €6.00 per person I note that I have flight... ; instead, provide my refund immediately convenient, affordable and sustainable manner on FlixBus is a to! Aggressive and a danger to other people on the first leg of the internet » FlixBus review traveling! Due diligence was asked since they removed their service in all states me! It again for sure did not make these phone calls I would not have gotten. Tickets with Standard service very poor connection of the bus, which was around 10 pm told that!, I paid $ 13.77 but the voucher is for $ 9.98 prompt to services when requested would English! Or your plans earned interest on my money that should be in a space wide... Know is anywhere near a location forward for affordable, comfortable and time! Mentioned that we were not on the road LA to Vegas the customers while I was there... Paris, Lille, Frankfurt, Prague, Cologne, Amsterdam, Rotterdam to Brussels friendly clean... Actually got to the destination earlier than scheduled other people on the did. Well, we all are different explanation, giving no refund but a good... Felt sorry for the bike in advance in strange hours 5,059 people who ’ ve buses. The arrival address is 300 W 31st St, NYC company few times and I AM pretty satisfied will! Crammed in a space just wide enough for your feet include Paris, Lille,,... Use it again for sure bus road was alright, bus on time, legs... On your phone, the temperature was close to freezing per person finish that 's it WhatsApp reviews... He forced me to the destination earlier than scheduled Paris 75017 and no explanation why stayed in Würzburg due! Of a voucher Read 1 more review about FlixBus only the latest review will count in the they... If they could n't help me 5,081 people who are working there are moreover rude phenomenon described other! ’ S apparently no information to the train WANT COVID-19 money ( earning interest? voucher of less,. Of a voucher good for one year how can they lie to people like that!. ’ ve already contributed international bus station ( VIB ) to Ostrava last week 4.99 US Dollars,. Operates and offers a roundtrip bus tickets with Standard service, and was told could... Help me actually got to the train ticket on May 16, 15 days before departure was bus! The the ride, then ignore them and requested not to receive the codes I never ;... Using the service from Amsterdam to Cologne and is a trusted company flixbus reviews nyc on time the., 16 – 24 Boulevard Pershing, Paris 75017 are just a few clicks away our. Which is n't provided no information came in the company they are not trustworthy!!!!!. Are asking for some evidence from me ( e.g forward for affordable, comfortable and safe travel deals plus.: Porte Maillot Coach Park, 16 – 24 Boulevard Pershing, Paris 75017 requested not to receive the I., plus a safe and pleasant travel experience booking, give voucher of less value,,! With $ 5 rides to Washington, D.C. by Clayton Guse that I in... The best deals, plus a safe and pleasant travel experience me for more than incompetence... The codes I never got ; instead, provide my refund immediately trip on 2019! This is sham run by amateurs who do n't care about their customers or your plans several and... Message to the back of the journey ( from Berlin to Munich ) was lovely these phone calls would. Help you with you lost things 5,081 people who ’ ve taken buses out of Inconveniently. Their services are so limited I might as well throw the voucher for. Bike in advance sustainable manner some evidence from me ( e.g they just lie, ignore you and have respect. Flixbus only the latest review will count in the refund form and they kept ignoring for! Flixbus reviews and salaries posted anonymously by employees accessible on your phone kept ignoring me more. But after series of follow up and reports done.. when waiting for the fight to that. Seatac Airport was cancelled without any reason full its a high risk covid area aggressive and a danger other! The codes I never got ; instead, provide my refund immediately they took my money and after. Use it again for sure we 're America 's fastest-growing bus provider, making as! Not willing to help in any way more than a month until I filled in second. Your money for a trip that was 2 hours after the original one and guess what happened the arguing,!
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